The Credit Information Bureau of Sri Lanka (CRIB), acting under guidance from the Central Bank of Sri Lanka, has introduced a special set of measures to ensure that borrowers hit by Cyclone Ditwah are not unfairly penalised in their credit records during a relief window of up to six months.
Under the framework, payments delayed because of the disaster will not be reported as overdue, financial institutions will update credit records to reflect the support provided, and any new loans extended to help businesses restart will be tagged separately as part of the recovery process. CRIB said reporting of eligible borrowers will begin from March 1, 2026.
“These measures reflect our commitment to supporting national economic recovery while upholding a fair and transparent credit information system, and to fostering improved access to credit for citizens,” CRIB Director and General Manager Pushpike Jayasundera said in a statement.
The bureau warned, however, that continued non-servicing of credit facilities classified under the relief process would still result in those facilities being reported under the normal process. Affected customers were urged to contact their banks or financial institutions directly to learn what relief options applied to them.
Established under the Credit Information Bureau of Sri Lanka Act No. 18 of 1990, CRIB is the first credit bureau in South Asia and serves as the national repository of credit information for all borrowers.
Cyclone Ditwah, which struck the island in November 2025, caused an estimated US$4.1 billion in damage and remains the dominant driver of Sri Lanka’s recovery agenda, with presidential commitments to clear compensation by end-May and shelter rebuilding running to year-end.
